The following E-Commerce platform provided as a service to you and is intended to allow its users to browse and/or order products.

As a user of this Website (referred to as "you" or "your"), you acknowledge that your use of this Website for any reason, including any transactions you make is subject to our terms and conditions mentioned below, which without being limited, include other important hyper-linked sections like the Privacy Policy, Home Delivery Information, etc. (collectively the "Terms").

Your contract partner which applies to your purchase of goods from Jumbo Promotion "Online Shop" through our website at Www.jumbokw.com, is Jumbo Promotion company registered and incorporated at the Ministry of Commerce & Industry This contract applies only if "You" click on "buy online" and "We" send you a confirmation email with order details.

1- General:

 

We reserve the right to change these Terms and conditions at any time. Any such changes will be deemed to have taken effect when posted on Www.jumbokw.com (see date at the bottom) and it is "your" responsibility to read the Terms on each occasion you use the website.

 

By accessing this website, registering an Account or using the Services offered by Jumbo Promotion on the Website, "you" agree to be bound by the Terms.

 

If you do not agree with all or any of the Terms, your sole recourse is to discontinue your use of this website.

 

"Your" use of the Website and the contract between you and Jumbo Promotion shall be governed by the law of Kuwait without regard to the conflict of law rules, and any dispute between you and Jumbo Promotion will be resolved exclusively in the courts of Kuwait.

 

2- Validity of information:

 

Jumbo Promotion trusts the validity of information provided by the customer; the customer in return is held responsible for the accuracy of his personal information and data required to complete the online purchase, and the customer assumes responsibility in case he provides any incorrect information.

 

Jumbo Promotion shall not be responsible if otherwise happens.

 

3- Account and Registered User:

 

3.1. In order to access certain functions of the Service:

 

Including the ability to order and purchase Products, "you" must register and create an account on www.jumbokw.com, secured by a password. Otherwise "you" can checkout as a guest and will not be able to view previous orders or transactions.  

 

Any Account so created is personal and exclusive to you and is non-transferable to any third party.

 

3.2. By registering at and using Www.jumbokw.com, you:

 

Warrant that the information provided by "you" in the course of the registration process is true and accurate and "you" undertake to ensure that such information is kept updated.

 

"You" are responsible for maintaining the confidentiality of your Account data and agree to accept responsibility for all activities that occur under your Account.

 

In the event that you have any concerns regarding your Account or become aware of any misuse then you must inform us immediately.

 

4- The eligibility to order and purchase our products:

 

Unless you are 18 years old or older you may not purchase from Jumbo Promotion Kuwait. The delivery address must be in the State of Kuwait.

 

"You" should provide a valid email, and a mobile phone number that you can be contacted through easily.

 

all products sold by our "Online shop" are for personal use only.

 

5- Order Process:

 

5.1. Both your act of :

 

Assigning the webpage, and your personal email, are considered a confirmation for your final order that you have sent to the "Online Shop".

 

Please pay attention when placing your order, since you may not be able to modify or add any more products after we send you your confirmation email.

 

5.2. In case you desire to modify your order after:

 

You complete your purchase and confirm your order by changing the choice of products or delivery date, this will in most cases incur additional cost and it might postpone the delivery date. We have to be modified immediately in order to process your desired modifications.

 

5.3. Purchase requisition approval contains the product:

 

Details that you have ordered, the total cost of comprehensive delivery, assembly and order number.

 

You should print a copy of these general terms and conditions, along with the return policy, and cancellation policy then keep them in a safe place.

 

You will need to refer to this data when you contact us with your request.

 

5.4. As a Registered User, "you" may order:

 

Products through the Online Shop. If a payment is applicable to your order for a Product, "you" agree to pay the full amount for that Product as indicated during the order process, including shipping costs or other charges that may be applicable to such order.

 

5.5. "We" will send you an order:

 

Acknowledgement email, detailing the Products you have ordered.

 

"You" may note that this e-mail is not an order confirmation or order acceptance by us.

 

5.6. After acceptance of your order, completion of the:

 

Contract between you and us will take place on dispatch of the Products ordered to you if you have paid through (After you choose your payment method), unless "we" have notified you that we do not accept your order or you have cancelled it.

 

5.7. From time to time there may be errors in (We strive for this not to happen):

 

The pricing of the Products that appear on the Website or during the order process.

 

There may also be errors in transmission resulting in interruption of your purchase.

 

Jumbo Promotion Team will in good faith try to resolve any issues that may arise as a result of such errors.

 

"You" agree to cooperate with Jumbo Promotion Team to resolve such issues, and "you" agree that the company shall have full discretion to determine the appropriate resolution in such cases.

 

6- Acceptance of the purchase order:

 

Although we hope we can provide all products ordered, we reserve the right, in our estimation, without giving any reasons, not to accept any purchase order at any time (prior to delivery of your order).

 

In case we refuse your order, "We" shall notify you as soon as possible; with returns any amount owed. (According to the payment policy)

 

7- Prices:

 

7.1. All prices listed on "Jumbo Promotion Online:

 

Shop" do not include services such as delivery and assembly.

 

Delivery and assembly fees will be added to the total price of your order, as shown on the website.

 

7.2. The service fees that "You" paid are those:

 

Provided by our "Jumbo Promotion Online Shop" on the day "You"

 

placed your order. All service fees will be calculated according to your location and delivery method.

 

7.3. The price you pay for the Products ordered is the price:

 

Displayed on Www.jumbokw.com at the time we receive your order, subject to the following exceptions.

 

While "we" try to ensure that all prices of the Products on the website are mentioned accurately, it is possible that errors may occur.

 

If "we" discover an error in the price of Products you have ordered, "we" will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling such order.

 

If we are unable to contact you, "we" will treat the order as cancelled.

 

If "you" cancel and have already paid for the Products, you will receive a full refund. (According to the payment policy)

 

7.4. All prices are:

 

shown in Kuwaiti Dinar (KWD) and include taxes (if applicable) at the applicable current rates but exclude delivery charges, unless expressly stated otherwise.

 

8- Payment: payment method cash on delivery (Only available) the rest of the methods will be added as Soon as possible.

 

8.1. "We" take payment from your credit or debit card:

 

At the time we receive your order for the relevant Products, after we have checked your Card details. Products are supplied subject to availability.

 

In the event that "we" are unable to supply the Products, "we" will inform you as soon as possible and a full refund will be given where you have already paid for the Products.

 

8.2. To ensure that your Card is not being used without your:

 

Consent, if "you" select K-Net as your favored payment method "we" will direct you to the Kent payment gateway where you will be asked to enter your Card details. Alternatively, if "you" chose Visa/MasterCard as your preferred payment method, "you" will be directed to the MasterCard Internet Gateway Service website, where you will be required to enter your card details.

 

“We" may validate your name, address, and other Personal Information provided by you during the order process against appropriate third-party databases. By accepting the Terms, "you" consent to such checks being made. In performing these checks, Personal Information provided by you may be disclosed to a registered Credit Reference Agency (K-Net or Mastercard), which may keep a record of that information.

 

"You" may note that this is done only to confirm your identity and that your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with the applicable law.

 

8.3. Responsibility to verify the Customer and Customer’s:

 

Card Information, and to rightfully authorize the transaction deducting payments from the card lies with the respective payment gateway and /or the issuer bank of the card being used.

 

Jumbo Promotion is not liable for any losses or damages occurring out of fraudulent transactions happening due to attacks or breaches on any payment gateway, attacks or breaches on issuer banks, or due to Customer’s Card details, PIN verification details, password verification details by persons of malicious intent or persons who may not be the rightful owners of the card.

 

8.4. Risk of loss or damage of Products you order on:

 

Www.jumbokw.com shall pass to "you" on delivery of the Products at the address provided with your confirmed order, on condition "we" have received the full price of products.

 

9- Colors:

 

Colors of products shown on website depend on many factors including display settings used on the site; products shape and sizes. It may appear different in reality than the screen.

 

"We" provide dimensions and measurements with the descriptions of products; "You" should ensure that the actual size of each product fits your purpose.

 

10- Photos:

 

Photos on the website are for illustration purposes only; in order to obtain an accurate description of any product and its details "You" should read the product description listed.

 

11- Products & Availability:

 

All products depend on its availability in stock, which means inability to meet your order in case of its absence.

 

Products shown for sale are prone to be stopped at any time. " We" are responsible, in such cases, to pay you back any amount you have paid for products you did not receive.

 

Although “We” constantly check the accuracy of our stock on the "Online Shop" and its compatibility with the physical inventory in our warehouse, error may occur.

 

If "We" discover any stock error with any product you ordered, "We" shall inform you as soon as possible.

 

"We" shall offer you the option of reconfirming your order according to the correct quantity available in stock or to cancel your order if "You" wish.

 

If "You" wish to cancel your order due to incorrect stock data or if "We" fail to provide the product you ordered, "We" shall return your full amount as soon as possible according to our Refund policy, in refund section.

 

In case we fail to contact you using the contact information you provided when placing your order, "We" shall deal with the order as cancelled and the whole amount will be refunded according to our Refund policy in the refund section.

 

12- Available Services:

 

"We" have the right at any time to modify, stop selling, stop services, sell any of our products, stop online shopping temporarily or permanently, with or without prior notice.

 

In case our service stops after payment, "We" shall refund you, in accordance with the return policy- refund.

 

13- Intellectual Property:

 

13.1. "You" acknowledge and agree that all

 

Copyright and all other intellectual property rights in all available content in www.jumbokw.com shall remain at all times vested in "us" or our licensors.

 

"You" are permitted to use this content only as expressly authorized by our licensors or "us".

 

13.2. All Product names, trade names, service names, tag

 

lines, or logotype distinguished in form are trademarks owned by or licensed to

 

Jumbo Promotion, unless otherwise noted.

 

Use of any of available Marks may not be made in Www.jumbokw.com without the prior written consent of Jumbo Promotion.

 

13.3. "You" acknowledge and agree that all the

 

Content shown at Www.jumbokw.com is made available for your personal non-commercial use only and that you may download only for the purpose of using this Website.

 

"You" further acknowledge that any other use of the material and content of www.jumbokw.com is strictly prohibited and you agree not to assist or facilitate any third party to copy, reproduce, transmit, publish, distribute, commercially exploit or create derivative works from these material and content.

 

14- Liability and Indemnity:

 

14.1. Jumbo Promotion does not warrant

 

That the Website or any of the Services or Products available through it will be uninterrupted or free from errors.

 

There may be delay, omissions, interruption, or inaccuracies in materials or Service available in Www.jumbokw.com. (We strive for that not to happen)

 

14.2. Jumbo Promotion makes no representation

 

Or warranties about the accuracy, completeness, timeliness, reliability, or non-infringement of any content on the website Www.jumbokw.com or Services available through it.

 

14.3. Although Jumbo Promotion takes reasonable steps to prevent:

 

The introduction of viruses, worms or other malicious code to Www.jumbokw.com, It does not represent or warrant that the Website, or the Service or Products or materials that may be made available through its website are free from such destructive features.

 

Jumbo Promotion is not liable for any damages or harm attributable directly or indirectly from such features.

 

14.4. In no event shall Jumbo Promotion:

 

Be liable to "you" or to any third party for any direct, incidental, indirect, special or consequential losses, damages whatsoever (including lost profits and business interruption), even if Jumbo Promotion has been advised, knew, or should have known of the possibility of such damages.

 

arising out of or related to:

 

1-      Your use of or reliance on Www.jumbokw.com, any information, hyperlinks or content contained therein, or Services included on or otherwise made available to you through Www.jumbokw.com

 

2-   "your" provision of information, personal or otherwise, to Jumbo Promotion.

 

3-    The provision eservices by Jumbo Promotion,

 

4-    Acts or negligence on the part of Jumbo Promotion, its agents or employees.

 

14.5. Jumbo Promotion disclaims and excludes to the fullest:

 

Extent permitted by law all warranties and presentations, express, implied or statutory, with respect to the website or available Jumbo Promotion's services, or with respect to the accuracy, currency or completeness of the information provided by Jumbo Promotion, including the implied warranties of merchantability or fitness for a particular purpose and non-infringement of a patent, trademark or other intellectual property right.

 

"You" expressly agree that your use of this website is at your Sole Risk.

 

14.6. Nevertheless, anything herein to the contrary:

 

Jumbo Promotion aggregate liability (whether in contract, tort or otherwise) for any loss or damage that you may incur on any account whatsoever, arising out of "your" use of the Website, shall be limited to a sum equal to the amount paid or payable by you for the Product(s) in respect of one incident or series of incidents attributable to the same cause.

 

14.7. "We" will take all reasonable precautions to:

 

Keep the details of your order and payment secure, but, unless we are negligent, "we" cannot be held liable for any losses caused as a result of unauthorized access to information provided by you. If you use Www.jumbokw.com, "you" are responsible for maintaining the confidentiality of your Account and its password, and "you" agree to accept responsibility for all activities that occur under your Account or password.

 

14.8. Jumbo Promotion reserves the right to refuse Service:

 

Terminate Accounts, remove or edit content, or cancel orders anytime at their sole discretion.

 

14.9. By using Www.jumbokw.com or the Service, you:

 

Agree, to the fullest extent permitted by law, to indemnify and hold Jumbo Promotion, its directors, officers, employees, affiliates, agents, contractors, and licensors harmless with respect to any claims arising out of your breach of these Terms, your non-compliance with applicable law or regulations in the jurisdiction in which you are accessing Www.jumbokw.com or the Service, or any action taken by Jumbo Promotion as part of its investigation of a suspected violation of these Terms or as  result of its finding or decision that a violation of these Terms has occurred.

 

14.10. In case of any unexpected circumstances (similar not limited to: truck crashes, road accidents, traffic jams, or severe weather conditions etc...):

 

"We" shall do our best to contact you to reschedule or rearrange a new date and time for delivery. "We" shall not be responsible for any losses arising from delivery delay that are beyond our control.

 

14.11. "We" shall repair any damages caused by our:

 

Staff during their performance. However, "We" shall not be responsible for the cost of repairing any defects or damages preceding our online delivery.

 

14.12. "We" shall only provide delivery services:

 

For personal or home use. "You" must agree not to use our online services for any commercial purposes or for re-sale. "We" neither assume any liability for any loss of data, or loss of business, or loss of revenue, or business interruption, or any effect on your business reputation.

 

15- Miscellaneous Provisions:

 

15.1. "We" have selected the products on the basis:

 

That they will be used for personal use only.

 

If "you" are planning to use them for business purposes, "you" are advised to make sure that you are covered by a proper insurance plan.

 

Where "you" decide to use the Products in the course of a business, "we" exclude (to the fullest extent permitted by law) those warranties and conditions relating to fitness for a particular purpose.

 

"Our" maximum liability to business users arising out of or in connection with the Products shall be limited to the replacement value of the Product in question (except in the case of death or personal injury caused by our negligence or in respect of fraud).

 

In relation to business users, "we" do not accept liability for the fitness of Products for business purposes or any loss of use of the Product, nor any loss over and above the cost of the Products in the event of a claim for breach of warranty or condition.

 

15.2. Jumbo Promotion shall be under no liability for any delay:

 

Or failure to deliver Products or otherwise perform any obligation as specified in these Terms if the same is wholly or partly caused by events of Force Majeure, whether directly or indirectly, by circumstances beyond its reasonable control.

 

For the avoidance of any doubt, Force Majeure events shall, without being limited, mean and include events of war, riots, earthquake, cyclones, flood or any other natural disaster.

 

15.3. Any links or references to other Internet sites:

 

(“Hyperlinks”) contained in the site are provided by Jumbo Promotion merely as a convenience to the users of, and Jumbo Promotion is not responsible for the content or operation of any such linked Internet sites.

 

Any hyperlinks to such linked Internet sites should no way be construed as an endorsement or promotion by Jumbo Promotion as to the content, representation, accuracy, products or services found or otherwise described in such linked Internet sites.

 

Use of those Internet sites hyperlinks is done at "your" own risk and cost.

 

15.4." You" agree that you will not assign:

 

Transfer, or sub-contract any of your rights or obligations under these Terms or any related order for Products to any third party, unless agreed upon in writing by Jumbo Promotion.

 

15.5. Jumbo Promotion reserves the right to transfer, assign or:

 

Sub-contract the benefit of the whole or part of any of its rights or obligations under these Terms or any related contract, to any third party.

 

15.6. If any part of these Terms is held by any competent:

 

Authority to be invalid or unenforceable in whole or in part, the validity or enforceability of the other Terms shall not be affected.

 

15.7. No delay or failure by Jumbo Promotion to exercise any:

 

Powers, rights or remedies under these Terms will operate as a waiver of them nor will any single or partial exercise of any such powers, rights or remedies preclude any other or further exercise of them.

 

Any waiver to be effective must be in writing and signed by an authorized representative of Jumbo Promotion.

 

15.8. When "you" visit Www.jumbokw.com or:

 

Send e-mail to us, "you" are communicating with "us" electronically.

 

"You" consent to receive communication from us electronically.

 

"We" may communicate with you by e-mail or by posting notices on this site.

 

15.9. These terms are available in both English and Arabic:

 

In case there is any difference between the English text and the Arabic text, the Arabic text prevails.

 

16- Discount Coupons:

 

As part of our promotional activities, we may issue Discount Coupons to "our" Registered Users from time to time, which can be redeemed by the Registered Users, subject to the following:

 

16.1. It may be noted that a Discount Coupon cannot be used: Twice or partially used.

 

16.2. Only one Discount Coupon can be used per order/online transaction:

 

However, it may be noted that multiple Product purchases using one Discount Coupon is allowed.

 

16.3. All Discount Coupons issued are valid for use in: Kuwait only. (GCC Coming Soon)

 

16.4. "We" reserve the right to exclude without:

 

Any advance notice, the use of Discount Coupons on special limited-time promotions that we offer on the Website from time to time.

 

17- General Online Promotions:

 

Online discount sales or promotional sales are applicable towards those Products that are shown as such on the Website, from time to time.

 

Sale of such Products shall be subject to the terms and conditions as shown for those Products on the Website at the time of such sale.

 

In the event of any inconsistency being noticed between the terms of such discount sales or promotional sales and the Terms mentioned herein, Jumbo Promotion reserves the right to interpret and clarify any such inconsistency.

 

Any decision made by Jumbo Promotion in this regard shall be final and binding.

 

18- Pre-Orders:

 

It is possible that we may, prior to the launch of new Products allow the Registered Users to reserve such Products in advance, however, subject to the following conditions:

 

18.1. Your Pre-Order is also subject to the Terms.

 

18.2. Payment for the Pre-Ordered Product will need to be made along with the Pre-Order.

 

18.3. You can find the official launch date for your pre-ordered Product on our Website and on the Product page.

 

18.4. We commence delivering Pre-Orders on the day of the advertised Product launch date, provided we have received full payment for such Pre-Order.

 

Standard Delivery timelines will commence as soon as the pre-ordered Product is available.

 

18.5. Active online discount promotions running during a period that is prior to the release date of the Pre-Order are inapplicable on the Pre-Ordered Product. Online discount promotions will not be applied on Pre-Orders of which the release date of the Pre-Order does not coincide with the promotion.

 

19- Delivery Policy:

 

19.1. The Terms and conditions ("Delivery Terms"):

 

Will be enforced on delivering our products to you, which "You", bought through the internet from our website Www.jumbokw.com.

 

19.2. "We" shall do our best to deliver your:

 

Products according to delivery date provided in the email, but please note that all delivery dates provided through the "Online Shop" (either on the website or by phone or email) are estimated dates, delivery timing may differ.

 

19.3. Jumbo Promotion reserves the right to change the terms of:

 

Delivery at any time. Any changes in delivery terms become valid on all new deliveries, which are made after posting the new changes on our website.

 

"You" should check delivery terms posted on Jumbo Promotion website before each new delivery order.

 

19.4. "We" make every effort to provide and:

 

Deliver products at the time of the estimated delivery, but delays are sometimes due to unexpected circumstances.

 

Jumbo Promotion is not liable for any delay or failure to deliver the products at the expected time of delivery.

 

"You" will have the opportunity to review, change or update the delivery address details each time you make the order.

 

"You" can also specify a different connection address and connect your request to your workplace, or connect it to a friend's address.

 

20- Delivery Locations:

 

When "you" find the products, you want to buy on Www.jumbokw.com add them to your shopping cart.

 

Then go to the payment process and it is easy and fast, and" We" shall deliver purchased products to the address specified in the purchase order.

 

Delivery location must be inside the State of Kuwait and within the delivery locations specified earlier.

 

The location must be reachable by ground transportation.

 

"You" assume responsibility to be present in the delivery address or location on the date of delivery; "We" reserve the right to check the recipient data to ensure that the customer has received their order.

 

21- Delivery Address:

 

21.1. Products ordered from Www.jumbokw.com can be:

 

Delivered only in Kuwait. "We" currently cannot deliver to any other location.

 

All delivery orders must be signed by an adult aged 18 years or over.

 

21.2. "You" must ensure that you give the correct:

 

Delivery address when printing the invoice that will enable prompt and timely delivery to you and other customers.

 

21.3. Delivery time depends on the accuracy of the delivery:

 

Address details you provide. Large products may require a longer delivery period due to their need for special delivery and installation.

 

22- Change in Delivery Address:

 

If there is a change in the delivery address after your invoice has been made, "we" cannot accept a direct phone instruction due to security reasons, you may contact our Customer Service Center.

 

23- Delivery Confirmation:

 

"We" like to keep you informed of the status and time of your delivery. "We" will try to contact you before scheduling delivery to provide you information on delivery timings. "

 

We" use our best efforts to accommodate your preferred delivery timings and date. However, "you" may note that such timings are approximate. The actual time of delivery may vary due to various uncontrollable delays that may occur.

 

24. Delivery Dates:

 

24.1. "You" have to check your email to make sure:

 

your order has been received and make sure "You" are present in the address provided on the date of delivery.

 

In case “You” or your representative cannot be present on the specified time, "You" have to inform us to change the date of delivery in the nearest possible time.

 

At least 48 hours ahead of changing the date of delivery by visiting our contact us page to notify the customer service department.

 

24.2. If "You" provide us with wrong delivery:

 

Information or incomplete delivery data, "We" reserve the right to cancel your delivery without any prior notice.

 

24.3. If "You" or your representative is not:

 

Available to accept the delivery, "We" will contact you within 24 hours to arrange redelivery at our earliest available time slot at the time, or at a later date no more than 96 hours after making contact with "You". "We" shall do our best to contact you to reschedule or rearrange a new date and time for delivery. "We" shall not be responsible for any losses arising from delivery delay that are beyond our control.

 

24.4. If “You" or your representative is not available:

 

To accept the delivery on the 2nd attempt, "We" will cancel the web order and refund you the only purchased price and any applicable assembly charges, delivery fees will not be refunded.

 

"You" will need to contact our customer care representatives through our contact us page to process your refund.

 

25- Delivery Arrangements:

 

Once "You" implement your order online, "We" will send you a letter of confirmation by email containing product delivery date.

 

Delivery date will be the date "You" have chosen online when submitting your purchase order.

 

If "You" fail to choose the delivery date or if the service is not available, "We" shall accept your order, then our Customer Care Center will contact you to specify the date and time of delivery, within 3 days.

 

Delivery will be to the address "You" specified in your online order or through our Customer Care Center agent.

 

If "You" fail to choose delivery date due to technical problems or due to your order delivery date changes, "You" have to make sure we can reach your address specified, to be present to receive your order and on the date agreed upon.

 

Please notify us as soon as possible if "You" cannot be present to receive your delivery within minimum 24 hours.

 

"We" shall not be responsible for any delay in delivery due to your breach of these terms and conditions. If "You" are not present in person to receive your order, "You" may assign someone to do so on your behalf.

 

The person you assign must be an adult (18 years and above) capable of receiving and to acknowledge the order; "We" shall have the right to rely on his instructions as if it were issued by "You".

 

The delivery staff are not allowed to leave or take any items without having the receipt signed by "You" (or by your representative).

 

On delivery, please "You" check all products delivered and their physical condition and if number of packages are correct.

 

"You" have to sign the delivery documents, which confirms that the delivery process had been completed, the number of your packages, and that the delivery did not cause any damages to your properties, and that the products delivered were "free from any damages" and that you are happy with the service you have received.

 

If there are any clear damages, missing items, or incorrect items, please specify on the Proof of Delivery document given to you on time of delivery.

 

"We" will exchange and deliver free of charge, in case of missing, damaged or incorrect items. This will not affect your legal right to notify us on a later date once you find any damage on the product later.

 

"You" must notify us of any products that are damaged, missing, or/and incorrect within 24 hours after your delivery.

 

If "You" refuse to sign the delivery receipt, it would be considered as refusal to receive the delivery and a consent to cancel the order.

 

Once you receive your order personally (or by your representative), "You" become the owner of those items and you would be from that time responsible for it.

 

 26- Delivery Damages:

 

If "You" find out that packages have any damaged items or have any defects (when received), "You" must notify us Customer service department within 24 hours of delivery about all damages and defects using the stated phone number in your email to insure the order as soon as possible after delivery.

 

"You" must keep any damaged item for examination when delivered later. If "You" get rid of any damaged items before we have the chance to examine it, "You" will affect any claim for replacement.

 

Once it is proven our responsibility for any damaged item, "We" shall deliver it to you, or if we fail to do so, "We “shall refund you with the full amount you paid for it.

 

27- Warranty Terms & Conditions:

 

All Products purchased from Www.jumbokw.com will be covered with a specific time period warranty.

 

The Warranty does not cover repairs caused by misuse, improper installation, breakage, and spillage of liquids, and other repairs arranged outside the authorized service center.

 

The warranty terms do not include the following:

 

1-      Any damage or malfunction caused by negligence and abuse.

 

2-      The warranty shall become invalid if your product or any part is broken or has been tampered with.

 

3-      Products with manufacturing defects are not repaired, they are replaced.

 

28- Assembly Policy:

 

When "You" choose the option of "delivery and assembly", the system will calculate the assembly fees of each product in addition to delivery fees.

 

The products that do not require assembly will be referred to clearly, and the system will not allow you to have the choice of assembly for it.

 

In some cases, cancelling all products that require assembly may result in changing the delivery date chosen before. Products are considered as delivered in a good condition on time, upon the acceptance of the delivery note by "you" or your representative.

 

For Delivery and Installation Products, our Delivery & Installation team will perform a quality check in your presence.

 

If "you" wish that the Product remains unboxed and installed on a later date, then "you" will be responsible for the safety of the unboxed Product and no claims for damage or missing parts can be made against us later.

 

29- Protection:

 

"We" shall do our best to have our website free from any viruses; "You" have to make sure to use the appropriate programs and software for detecting viruses and any other malicious content online on your computer or smart phone.

 

Be cautious!! You may encounter many pseudo Jumbo Promotion websites, which may seem similar to the official website and claim selling our products.

 

"We" are not responsible for any fraud or fraudulent attempts by other websites.

 

30- Applicable Law and Dispute Resolution Avenue Clause:

 

a). The terms and conditions shall be governed in all respects by the laws of the State of Kuwait, as amended, and as interpreted and applied by the State of Kuwait, applies.

 

b). The Kuwaiti Courts shall have exclusive jurisdiction over any disagreement or dispute that arises between them the parties, which may arise out or in connection with the terms and conditions and must be litigated in the Courts of the State of Kuwait.

 

31- Cookies:

 

The new cookie technology helps Jumbo Promotion to make the visitor’s experience consistent with its trends.

 

Jumbo Promotion uses this technology to remember your information when "you" useWww.jumbokw.com and track activity on the site, set up reports, evaluate trends, and monitor it the way "you" use Www.jumbokw.com

 

By accepting the above-mentioned terms of use of Www.jumbokw.com, "you" confirm your consent to Jumbo Promotion use of cookies and other such technologies, for these purposes.

 

If "you “do not wish to receive cookies, "you" may configure your Internet browser to erase all cookies from your computer’s hard drive, block all cookies or to receive a warning before a cookie is stored.

 

The Jumbo Promotion web site uses cookies to remember your preferences. For example, the web site may remember which Jumbo Promotion store page you view, in order to make your next visit more convenient (by displaying information more relevant to that store location). Nevertheless, if you don’t like having any cookies at all they can be disabled in your web browser’s Internet Options. We are committed to providing appropriate security controls to protect your personal information against foreseeable hazards.